Warranty Terms

At Ulodecor, we take pride in the quality and durability of our products. To ensure your confidence and satisfaction, we offer a 90-day limited warranty on all our products, beginning from the date of purchase.

✅ What This Warranty Covers

This warranty covers:

• Manufacturing defects

• Mechanical or functional failures under normal residential use

• Electrical faults not caused by external factors

🚫 What This Warranty Does Not Cover

This warranty does not cover:

• Damage caused by misuse, accidents, drops, or negligence

• Improper installation or use contrary to product guidelines

• Normal wear and tear or discoloration over time

• Damage due to power surges, water exposure (unless specified as waterproof), or tampering

• Consumable parts such as light bulbs, unless stated otherwise

📄 Proof of Purchase

To process any warranty claim, a valid proof of purchase (receipt, invoice, or order confirmation) must be presented.

🔄 Repair or Replacement

If a defect covered under this warranty is confirmed, Ulodecor will, at its discretion:

• Repair the product

• Replace it with an identical or comparable item

• Issue a store credit or refund

🚚 Return Shipping

• If the claim is approved, we will provide instructions for returning the product.

• Return shipping costs may be covered by Ulodecor depending on the situation and location.

🛠 How to File a Claim

To initiate a warranty claim:

1. Contact our customer support at [sales@ulodecor.com or 059 251 0280]

2. Provide your order details and a brief description of the issue

3. Include photos or videos if possible for quicker assessment

📌 Additional Notes

• This warranty applies only to products purchased directly from ulodecor.com or our authorized retail partners.

• Warranty is non-transferable and applies only to the original purchaser.

• We reserve the right to update or modify the warranty policy at any time.